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To request a RMA Authorization, complete this form. Required fields are marked with an asterisk (*). E-mail addresses and personal information are for processing and contacting purposes only, your information will not be disclosed to third parties.


View AML Product Return Policy.

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Contact & Billing Information

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DO NOT SEND ANY PRODUCT UNTIL YOU HAVE BEEN GIVEN AN AUTHORIZATION NUMBER. FAILURE TO OBTAIN AN RMA NUMBER MAY RESULT IN A PROCESSING FEE, OR THE PRODUCT BEING RETURNED.

NOTE: DEVICE ACCESSORIES ARE NOT NECESSARY FOR WARRANTY REPAIR SERVICES (I.E. BATTERIES, BATTERY DOORS, HANDLES, ETC). TO PREVENT MISSING ITEMS WE ENCOURAGE YOU TO SEND DEVICE ONLY -- WITHOUT ANY ACCESSORIES. AML IS NOT RESPONSIBLE FOR MISSING ACCESSORIES FROM RMA RETURNS.




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Barcode Scanners - Barcode Software - Barcode Supplies

American Microsystems, Ltd. (AML) was founded in 1983 to respond to a need in the marketplace for high performance, easy to use, and affordable bar code and data collection products. Since 1983, AML has helped companies around the globe to increase business efficiency and productivity through innovative, cost-saving barcode and data capture technology.

AML provides barcode scanners, bar code readers, barcode software (asset tracking, inventory tracking and check-in / check-out software), bar code and RFID label design and printing software, as well as barcode printers (desktop, industrial and portable), bar code printer supplies (labels, receipt paper, tags and ribbons) and other bar code accessories - all from industry leading manufacturers including Honeywell (Metrologic), Datalogic (PSC), Motorola (Symbol), NiceWare (NiceLabel), and more. AML also provides portable handheld data collection terminals, wireless (cordless) hand-held bar code scanners, programmable stationary terminals (fixed, wired or wireless), and vehicle (truck) mount terminals.

At AML, our mission is to satisfy customer's barcode and data collection needs - always. That's why we stick to basics when it comes to providing customer service and technical support to our customers for their bar code scanning, printing and software requirements. When calling AML, our customers connect immediately with a live customer service representative who is ready to listen and quickly respond to any requirement. Our customer service and technical support teams are highly trained and committed to providing "best in industry" service and support to our customers.

AML bar code and data collection products are backed by toll-free, friendly support and a 30-day money back guarantee. Shop with ease and confidence at AML with same day shipping (on in-stock items), secure online ordering, and free online product videos and trial software product downloads. AML offers the best in bar code scanning, label printing, and mobile computing - all at great low prices.